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...and much more focus on figuring out how to best use the current technology we have". I was standing in the back of the room at the Inman Conference and paused at this commentary shared by an Industry Leader in a packed house of brokers, agents, and techies. Those comments caused me to immediately reflect on the current condition of our industry and how we have, and are, playing with technology and innovation.

Here are my observations and keep in mind I have a front row seat fully engaged on both ends, with the agent and broker on a daily basis. I also have software programs in the marketplace being used by thousands of agents and brokers. My perspective doesn't come from theory...it's reality. ll be.

1 Most technology has, and continues to be presented by vendors as the magic pill, solve all your problems, or bright shiny object ...The next latest and greatest...A big fat lie.
   
2 Piggy backing on my first comment, technology has created an expectation by many in our industry "we can have less human interaction and get a result" A myth..not the deal...It's not less interaction, it's different interaction required in blended spaces due to the evolution of human behavior (the online consumer) and the consumer's changing expectations.
   
3 Technology has facilitated a condition of laziness in our industry due to false expectations of what the technology WILL do. A requirement in my organization when interacting with a potential customer, and yes, prior to the buying decision is made is a simple statement, "This is not telephone avoidance technology. Don't buy it if you aren't going to do the work"
   
4 Due to all of the innovations affecting our industry, a relationship/artistic business is moving to somewhat of a scientific/mechanical based business as a broker/agent gets their arms around all the functionalities of various programs required to learn before implementing. Paralyzed is the operative word. Unconsciously creating a condition where the end user expects it to be the "magic pill" once they figure it all out.
   
5 When our industry started to experience all this "new technology", there was a level of fear I observed, fear by many "technology is going to drive me out of the business". My response (At that time I was the General Manager of a multi-state, multi-office real estate company), "No, technology is here to KEEP you in the business if you enroll, adopt, and implement"
   
6 Technology is simply a tool to support us in our relationships with today's online consumer, accommodating the evolution of human behavior and expectations that go with it. Tech is not designed to remove the "human experience/interaction" in our business, it is here to enhance the experience in how and where we play and interact today. We must evolve to creating an online experience for the online consumer facilitated by an online agent not forgetting many of the traditional ways of doing business. Same old stuff you've heard over and over, right? My question...are you taking the action and committed or just givin' it a whirl?
   
 

Training Schedule

Turbo Charge Your Business in 2019 Business Planning Workshop

Nov 15, 2018

5970 Fairview Road, Suite 110 Charlotte North Carolina 28210

Join us for a Free ERA Business Planning Course for Agents

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In one Half day you can build confidence in planning your business for 2019 and beyond

Success Stories

Kelly`s response to another firms recruiting email:

"Hi Mike, Thank you for your email. To answer some of your questions: Yes I am VERY happy with WilkinsonERA, I had originally signed up with them to save money on fees and to take home more of my commission since the market was declining, however since the change I have already seen the benefits along with many of my peers.

Yes I have met my goals and to give you an example, I closed 15 contracts from 3/15/2012 to 4/30/12. I do not need as much training at this point of my career, but of course W&A offers the best education and so much more.

Other agency's have the wrong idea about WilkinsonERA when it comes to training, we have an outstanding training program coupled with excellent support. From experience I can say it is way better than many of the national and local agencies that claim they have the best education and opportunities for realtors. Thank you again for reaching out to me and I assure you, this is one company that I will stick with for a very long time."

Kelly B., ABR
Wilkinson ERA Real Estate

Wilkinson ERA has been an excellent fit for The Lake Wylie team. We’ve enjoyed freedom in our marketing and business strategies, and have benefited from the tools and support from a company with formidable national resources. Management at Wilkinson ERA is extremely responsive and helpful.

 

Drew C., Broker/Realtor
WilkinsonERA Real Estate